Nexus FAQ

Registration on Nexus Market requires accessing the platform through official onion mirrors via Tor Browser. Navigate to the registration page, create a unique username, and generate a strong password (minimum 16 characters with mixed case, numbers, and symbols). During registration, you must provide your PGP public key fingerprint to enable encrypted communications.

After account creation, configure two-factor authentication (2FA) immediately to protect against unauthorized access. Nexus supports both PGP-based 2FA and standard TOTP authenticators. Save backup codes securely during 2FA setup.

PGP (Pretty Good Privacy) provides encryption for sensitive communications on Nexus Market. Generate a 4096-bit RSA keypair using GnuPG, GPG Suite, or Kleopatra. Your public key is shared with others (including Nexus), while your private key remains secret and encrypted with a strong passphrase.

Export your public key and paste it into the Nexus account settings during registration. Back up your private key to encrypted storage. Never share your private key with anyone, including Nexus administrators or vendors.

Nexus Market accepts three cryptocurrencies: Bitcoin (BTC), Monero (XMR), and Litecoin (LTC). Monero is recommended for maximum privacy due to its protocol-level anonymity features. Bitcoin and Litecoin users should implement additional privacy measures such as coin mixing before deposits.

To deposit funds, navigate to your account wallet page and generate a unique deposit address for your chosen cryptocurrency. Send funds to this address from your personal wallet. Deposits require network confirmations (typically 1-6 confirmations depending on cryptocurrency) before appearing in your Nexus account balance.

Browse products using search and filtering tools, then click listings to view detailed information including vendor ratings, product descriptions, and shipping options. Add items to your cart and proceed to checkout. During checkout, encrypt your shipping address with the vendor's PGP public key before submission.

Select your payment cryptocurrency and confirm the order. Funds are immediately transferred to escrow, protecting both buyer and vendor. After vendor confirms shipment, track your order status through the order management interface.

Nexus escrow holds buyer funds until successful delivery confirmation. When you place an order, payment is immediately transferred from your account balance to escrow, preventing payment disputes while ensuring vendors receive compensation only after fulfilling orders.

After receiving your order, confirm receipt through the order management interface to release funds to the vendor. If you don't manually finalize, the system automatically releases funds after the auto-finalize period (typically 7-14 days). For disputes, contact Nexus moderation team who will mediate using transaction evidence.

If issues arise with an order, first attempt to resolve them directly with the vendor through encrypted messaging. Many disputes can be resolved through communication. If vendor communication fails or the issue remains unresolved, open a formal dispute through the order management interface before the auto-finalize deadline.

Nexus moderation team will review dispute evidence including order communications, shipping tracking, and product photos. Moderators make determinations based on marketplace policies and evidence quality. Possible outcomes include full refunds, partial refunds, or releasing funds to vendors depending on circumstances.

Vendor applications require submitting detailed information about your business, product categories, and operational capabilities. Nexus reviews applications carefully to maintain marketplace quality. Approved vendors must pay a vendor bond (refundable security deposit) that protects against fraud and policy violations.

After approval, configure your vendor profile, create product listings with detailed descriptions and photos, and set pricing and shipping options. Build reputation through excellent customer service, fast shipping, quality products, and responsive communication. Higher ratings enable finalize-early privileges and increased visibility.

Navigate to your account wallet, select the cryptocurrency you wish to withdraw, and enter your personal wallet address. Specify the withdrawal amount (ensuring you maintain sufficient balance for transaction fees). Confirm the withdrawal with your 2FA method.

Nexus processes withdrawals in batches for security. Withdrawal processing typically takes 1-6 hours depending on network conditions and security verification. Never withdraw to exchange addresses or addresses you don't control, as this compromises privacy and may result in fund loss.

Always access Nexus through official verified mirrors using Tor Browser with security level set to "Safest". Never maximize your browser window, disable JavaScript on non-trusted sites, and never download files directly through Tor. Verify PGP signatures on all official Nexus communications.

Use strong, unique passwords for your Nexus account and enable 2FA immediately. Minimize information shared with vendors, providing only essential details for transactions. Never reuse cryptocurrency addresses, and consider using dedicated devices or virtual machines for marketplace access.

Only access Nexus through verified onion addresses confirmed through multiple independent sources. Bookmark authentic addresses after verification. Check for the PGP-signed welcome message on every login - missing or invalid signatures indicate phishing sites.

Never trust links from private messages, forums, or social media. Verify onion addresses character-by-character against multiple trusted sources. If something feels wrong (unusual requests, missing features, or interface differences), assume it's a phishing site and re-verify the address before proceeding.

Nexus DAO (Decentralized Autonomous Organization) distributes decision-making power among community members. Active marketplace participation, vendor performance, and community contributions earn governance influence. Major platform decisions require community approval through proposal voting.

Participate in governance by reviewing proposals, contributing to discussions, and voting on platform changes. Governance activity earns enhanced platform privileges including fee discounts and early feature access. Check the governance section regularly for active proposals and voting opportunities.

Nexus provides multiple support channels: built-in ticketing system, community forums, and AI-powered FAQ assistance. For account-specific issues, submit support tickets through your account interface. Forum sections offer community peer support for general questions and marketplace guidance.

Official Nexus support communications will always include valid PGP signatures. Never trust unsolicited messages claiming to be from Nexus support without verifying PGP signatures. Real administrators will never request your password, private keys, or funds outside the official platform.

Transaction completion times on Nexus marketplace vary depending on several factors including cryptocurrency network confirmation requirements, vendor processing speeds, and shipping methods. Cryptocurrency deposits typically require 1-6 network confirmations before appearing in account balances—Bitcoin requires 3 confirmations (approximately 30 minutes), Litecoin requires 6 confirmations (approximately 15 minutes), and Monero requires 10 confirmations (approximately 20 minutes).

After placing orders, vendors typically confirm and ship within 1-3 business days depending on product availability and vendor processing capabilities. Shipping duration depends on selected methods and destination locations, ranging from 2-5 days for domestic express shipping to 2-4 weeks for international standard shipping. Auto-finalize periods begin after vendor confirms shipment, providing buyers 7-14 days to receive orders before automatic fund release.

Order cancellation policies on Nexus depend on order status and vendor policies. Before vendor confirmation, buyers can typically cancel orders receiving full refunds to account balances. After vendors accept and process orders, cancellation requires vendor agreement—contact vendors through encrypted messaging explaining cancellation reasons and requesting approval.

Vendors may charge restocking fees or decline cancellation requests for orders already prepared for shipment. Never open disputes for standard cancellation requests, as disputes are reserved for delivery failures or product quality issues. If vendors refuse reasonable cancellation requests before shipment, contact Nexus support for mediation assistance.

Nexus vendor ratings aggregate buyer feedback across multiple dimensions including product quality, shipping speed, communication responsiveness, and stealth packaging quality. Each dimension receives separate 1-5 star ratings with written review comments. Overall vendor scores average these individual ratings weighted by transaction values and reviewer reputation.

Only verified purchases generate review eligibility—users cannot review vendors without completing transactions. This prevents fake reviews and competitor sabotage. Vendor response systems allow sellers to address negative reviews publicly, providing context and demonstrating customer service commitment. Persistent negative patterns trigger marketplace investigation potentially resulting in vendor warnings or account suspensions.

Nexus vendors offer various shipping methods balancing speed, cost, tracking availability, and stealth considerations. Domestic shipping options typically include standard mail (7-14 days, no tracking, low cost), priority mail (2-5 days, tracking available, medium cost), and express courier (1-3 days, full tracking, high cost). International shipping methods include standard international mail (2-6 weeks, minimal tracking, economical) and express international courier (3-10 days, full tracking, expensive).

Stealth shipping techniques conceal package contents from customs inspections and postal workers through creative packaging methods, generic return addresses, and innocent-appearing external presentations. Vendors specializing in international shipments typically offer enhanced stealth options for sensitive products crossing borders. Always discuss shipping preferences with vendors before ordering to ensure methods meet your security and delivery timeline requirements.

Nexus marketplace provides multilingual support covering 15+ major languages including English, Spanish, French, German, Russian, Chinese, Japanese, Portuguese, Italian, Dutch, Polish, Turkish, Arabic, Korean, and Swedish. Interface translations cover all marketplace sections, help documentation, and system messages. Users select preferred languages through account settings, with language preferences persisting across sessions.

Community translators continuously improve translation quality and expand language coverage to new markets. Vendor listings and product descriptions may appear in various languages depending on vendor preferences and target markets. Built-in translation suggestions help users understand content in unfamiliar languages, though critical information like addresses should always be verified in languages you fully understand.

Nexus marketplace features fully responsive design functioning seamlessly on smartphones and tablets through Tor Browser for Android or Onion Browser for iOS. Mobile interfaces adapt to smaller screens with touch-optimized controls, streamlined navigation, and performance optimizations for bandwidth-constrained mobile connections. All core marketplace features including browsing, ordering, messaging, and account management work reliably on mobile devices.

Mobile security considerations require additional precautions compared to desktop access. Use dedicated devices for Nexus access when possible, avoiding devices used for regular activities that might contain personal information. Disable cloud backups, use encrypted storage, and never save Nexus passwords in mobile browsers or password managers syncing to cloud services. Mobile access convenience must balance against increased security risks from device loss, theft, or compromise.